Comments on: PowerReviews vs Bazaarvoice

By: Mike

Mike — Wed, 02 Jun 2010 18:14:06 +0000

I have to agree with on this. As, I’m sure, most neutral participants would do.

BazaarVoice has excellent technology and original programming in much of its offerings, from what I’ve researched (no, I have ZERO affiliation with them, before Shaffer jumps down my throat).

Fact is, there next to NO originality left in the current world. It’s all a mix-up of a previous concept in some way.

And business is business. Being the first on the block with an application ensures only one thing: there will be others.

That’s business.

Quite crying about it, and INNOVATE!

By: David

David — Fri, 21 May 2010 19:39:12 +0000

Welcome to business. It is a dog eat dog world. Sorry to hear that the Tea company switched companies. I am sure there are plenty of reasons why they did, even after the fact that they were using PowerReviews for free. This is an industry where switching costs are extremely high, and the tea company still switched. You don’t hear a beer companies CEO crying to the public that a competitor released a new beer flavor that they released 2 months prior… ie. Bud Light Lime…

By: shaunr

shaunr — Fri, 18 Apr 2008 20:23:56 +0000

I’ve heard from BazaarVoice that there is another side to this story. I want to emphasise that although I’ve highlighted this conflict here, I’m not taking any sides. If you want to get to the bottom of it then you should talk to both companies.

By: shaunr

shaunr — Thu, 17 Apr 2008 23:30:47 +0000

Hi Jay, I’ve corrected your role – sorry to you and Andy about the confusion there.

By: Jay Shaffer

Jay Shaffer — Thu, 17 Apr 2008 23:26:38 +0000

Hey there – thanks for taking the time to read my blog as well as recognizing the significance of this issue. Do take time to see the very poor customer review experience that is being provided by their poor understanding and application of tag-based review.

Finally – thanks for the promotion – lol – I am just the VP of Sales and Marketing. I am not the CEO – that honor and distinction belongs to the very talented co-founder of our company, Mr. Andy Chen.