Create refinements that make your site search more user-friendly, increase customer engagement

Refinements or facets, are one of the most important ways to address the myriad ways your online visitors can search your site. They allow visitors to narrow down search results based on certain product or content characteristics, so that searches can be completed in less time.   But how do you choose which refinements to […]

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Rich Auto Complete is looking good

We have a growing number of customers implementing Rich Auto Complete. We have some preliminary data from them and the results are looking very interesting. First of all some background… What  is Auto Complete The precursor to Rich Auto Complete is Auto Complete. This shows search terms below the search box that match the characters […]

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Digital Media Sites Need Good Site Search Too

Earlier this week we announced our new Learning Search for Publishers, a new variation of our hosted site search product aimed at the online publishing/digital media industry. The value proposition of a good site search in online publishing is similar to that of e-commerce: it improves the visitor experience, increases page views and can result […]

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