Dave Kohn of Snow + Rock, the #1 ski clothing and equipment retailer in the UK is discussing his company’s experiences with site search, and the ways it’s helped improve the customer experience on the Snow + Rock site, during the site search workshop at Internet Retailing in Birmingham, UK.
eCommerce consultant Steve Groenier will also be presenting at this workshop, on how to converge social media and site search on the mobile platform, and our own Chris Edge, customer success manager in the UK, will be discussing how and why to conduct A/B testing in order to get more purchases and less site abandonment from search results pages. This workshop will be held at 1:30pm GMT tomorrow, 3/21, Workshop Room B.
While you’re there, be sure to stop by our stand (#C11) and see a live demo of our learning-based site search and navigation solutions, and talk with our team of experts about how full-service site search, navigation, and merchandising can help your business.
Dave Kohn will also be offering a webinar on best practices in site search next month, so stay tuned for more details and a registration link.