Making Connections at IRCE 2012

Next week’s IRCE 2012 is one of the biggest events in online retailing. As we talked about in our recent newsletter, this year’s event promises to be the biggest ever. The theme this year is “Connecting with the 21st Century Customer”, and we took this message to heart by including a theater-style area in our booth, where […]

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How to Get More Visitors to Use Site Search

Since visitors who use site search convert at a higher rate and spend more than those who don’t, it’s no surprise that retailers are inventing new ways to drive their visitors to search. Our friends at Jelly Belly came up with the novel idea of including a search box in their floating shopping cart box.  […]

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Quick View Windows Evolve to Satisfy Curious Shoppers

For many shoppers, site search is no longer just a gateway to product detail pages.  Search has become a place where they can take a closer look at products, read detailed descriptions, see available colors and sizes, and add items to their shopping cart.  Much of this capability is due to the evolution of the […]

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CSM of the Month: Summer Jordan Says: “It’s time to get ready for Cyber Monday now. Don’t wait!”

Summer’s almost here, school will soon be out and it’s time for barbecues and the beach, right? If you’re like most in the retail business, Cyber Monday is the furthest thing from your mind. But guess what? Most retailers put off holiday-preparedness until the fall – and by then, it’s almost too late. If you […]

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Useful Resources for Site Search and E-commerce

I like to keep up to date on the latest trends in site search and ecommerce, and thought it would be a good idea to share some of my resources with you. I’ve compiled a list of my favorite sites below that I check up on, on a regular basis. I’ve also put together links […]

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IRCE 2012: It’s All About Connections

We are very excited about this year’s Internet Retailer Conference & Exhibition (IRCE 2012), which will be the biggest ever. The exhibit hall has sold out and the number of expected attendees will exceed 9,000. IRCE has grown over the years to become the biggest show for retailers not only in the US, but from […]

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