Announcing SLI ESP: Take Mind Reading to the Next Level

There’s no contest: 2017 will be “The Year of Personalization,” and now we have some direct insight to back up this claim. A recent survey distributed to all retailers attending SLI Connect NYC revealed all but one retailer at the show chose “personalization and relevance” as the top trend impacting e-commerce in the next year. […]

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Perfecting E-commerce in the Beauty Industry

Those in search of the perfect foundation, the best anti-aging serum or the hottest shade of lipstick used to have to go from makeup counter to makeup counter, only to be disappointed by a limited selection of brands and information. In 2000, fresh-faced 21-year-old Kate Morris took this challenge into her own hands and launched […]

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Infographic: Why Site Search Matters

If you find yourself wondering what you can do to increase traffic, revenue and cart sizes for your online retail business, there’s plenty of research to show that the search box is the right place to start. The below infographic is based on the new report: “How 40 Retailers Transformed Their Businesses Using SLI Systems,” […]

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Seamless Search Drives High Growth for Superette

When fashion brand Superette launched in 2002, it was purely a brick-and-mortar store. Almost 15 years on and the brand has cemented itself as one of Australasia’s leading online style destinations. On the road to success, Superette sought out the technology, expertise and support of SLI Systems to establish an outstanding online customer experience through […]

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Dressbarn Wins Award for Customer Engagement Success Using SLI

This year, industry-leading retail magazine Retail TouchPoints recognized 18 innovative retailers with a 2015 Customer Engagement Award. According to Retail TouchPoints, each winner has gone the extra mile to delight, surprise and satisfy shoppers. SLI is honored to be recognized with Dressbarn, the Silver Winner in the E-Commerce Innovation category. “Customer engagement has become a […]

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SLI Receives Magento Partner Award and Other 2015 Accolades

SLI Receives Magento’s Highest Partner Honor Last week at Magento Imagine, SLI received the “2015 Magento Technology Partner Spirit of Excellence Award for North America.” The annual award recognizes partners who have delivered exemplary service to Magento clients. Evaluations are made across a number of critical elements such as commitment to quality deployments, merchant satisfaction, […]

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At SLI Connect, Retailers Imagine an Omnichannel Future

SLI Connect is sparking exciting e-commerce discussions on both sides of the globe this month. Earlier in March, we had our most successful SLI Connect UK yet. With an unprecedented 200 attendees from 150+ leading retailers such as Harrods, Harvey Nichols, Tesco, Jigsaw London, Warehouse, Chemist Direct and Paul Smith, we could not have asked […]

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Winning Businesses Embrace Customer Success Management Model

The customer is key — particularly in today’s social commerce environment. Faced with tough economic conditions, increased competition, and more informed and demanding customers, businesses must provide a superior customer experience. According to a Dimensional Research survey, 95% of respondents who have had a negative experience told someone about it or socialised it. Alternatively, 87% […]

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Say It with Video – 1 Billion Are Watching (and Buying)

With 1 billion people using YouTube today, video is the most powerful means of spreading information to the world’s 7 billion people. And since more than 6 billion hours of video are watched each month on YouTube, that’s almost one hour for every person on this planet! As a content marketer in the e-commerce space, […]

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