There’s a great deal of science behind online retail, especially this time of year. Holiday shopping projections and results are measured by every retail organization and publication from August through February. Smart retailers analyze these numbers to create merchandising strategies that maximize their conversions.
At SLI Connect last month, Jim Davidson, Head of Research at Bronto Software, shared his latest findings on what retailers believe shoppers want versus what consumers actually expect for the 2015 holiday season. Following are a few interesting points from his presentation, “Creating Holiday Perfection Online,” which he will share in an SLI webinar next week.
Highest Converting Holiday Promotions
Bronto surveyed retailers and shoppers to learn which holiday promotion messages work best for online buyers versus in-store buyers. One of the discoveries was that 38% of shoppers will not buy if free shipping isn’t offered.
Mobile Shoppers: Browsing or Buying?
We know there’s an increasing trend toward using smartphones or tablets to shop online. However, because some retailers are slow to make their sites mobile-friendly, many mobile shoppers still turn to their desktops or go to a store to make the purchase. Bronto found that 22% of shoppers plan to actually make a purchase on their smartphone this holiday.
Even with holiday merchandising in full swing, there are plenty of digital promotions yet to be executed and much fine tuning to be done in the next two months of 2015. Listening to the retail analysts, along with optimizing your site search and mobile search, can help you achieve perfection.
Learn more by registering for the webinar “Creating Holiday Perfection Online” on Tuesday, October 27, at 11:00 a.m. PDT.