Give Me Relevant Results Now – or Never!

As consumers, it seems the more technology-savvy we become, the more impatient we also become. Once we catch a glimpse of what it’s like to have an amazing customer experience, we expect other sites to rapidly adopt the latest technology and best practices to meet the latest standard of excellence. This is certainly the case […]

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Site Search Horror Stories: Texas Relevance Massacre

For eCommerce sites, there is nothing more terrifying than discovering your products are buried six feet under. Ineffective site search can bury relevant results to the point where your customers won’t find what they’re seeking. If your customers are looking for black hooded cloaks or wooden brooms, they may not even find them when they […]

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