SLI Systems Integrates Learning Search with NetSuite’s Cloud Computing Platform
Integration Helps NetSuite Ecommerce Customers Improve Communications with Customers and Build Better Customer Relationships
SAN FRANCISCO, CA – April 15, 2010 - SLI Systems, a provider of on-demand, intelligent search services for Internet and e-commerce sites, today announced the integration of Learning Search with the NetSuite SuiteCloud cloud computing platform. SLI’s patented Learning Search technology continuously “learns” from the behavior of visitors over time to deliver the most relevant results. The combined solution can help online retailers increase sales, reduce costs and improve customer satisfaction. The announcement was made today at SuiteCloud 2010, NetSuite’s annual partner and developer conference being held in San Francisco.
NetSuite’s SuiteCloud is a comprehensive offering of on-demand products, development tools, and services designed to help customers and commercial software developers take advantage of the significant economic benefits of cloud computing. The complete SuiteCloud offering includes NetSuite’s multi-tenant, always-on SaaS infrastructure and the NetSuite business suite of applications: Accounting/ERP, CRM and Ecommerce.
“Customer satisfaction is critically important in e-commerce,” said Ed Hoffman, vice president of global business and corporate development for SLI Systems. “By maximizing customer experience through search technology that can learn from customer behavior, SLI and NetSuite can extend the value of site search and navigation for online retailers of all types.”
SLI’s Learning Search utilizes an Ecommerce site’s data feed to index the retailer’s full catalog of product data and content. As a hosted site search provider, SLI then creates site search results pages that are consistent with the retail site’s look and feel.
Working with NetSuite
The combined solution delivers valuable information about customer preferences through the Learning Search reporting console that’s integrated with NetSuite. The shoppers’ search-behavior information -- search terms used and items clicked on -- helps NetSuite e-commerce customers better target product offerings to their customers’ needs. The result: a positive online experience and higher conversions.
“NetSuite’s customers can greatly improve their site search with Learning Search by using past visitor behavior to give new shoppers what they are looking for, before they abandon the site,” said Guido Haarmans, vice president of developer programs at NetSuite. “Effective search drives conversion, and NetSuite Ecommerce customers can now get even more value out of their NetSuite investment with Learning Search.”
For more information on the integrated SLI-NetSuite solution, visit www.suiteapp.com.
About SuiteCloud
NetSuite’s SuiteCloud is a comprehensive offering of on-demand products, development tools and services designed to help customers and commercial software developers take advantage of the significant economic benefits of Cloud computing. Based on NetSuite, the world’s most widely used Software as a Service business application suite, SuiteCloud enables customers to run their core business operations in the Cloud, and software developers to target new markets quickly with newly created mission-critical applications built on top of mature and proven business processes. The complete SuiteCloud offering includes NetSuite’s multi-tenant, always-on SaaS infrastructure; the NetSuite Business Suite of applications (Accounting/ERP, CRM, Ecommerce); the NS-BOS Development Platform; the SuiteCloud Developer Network (SDN), a comprehensive developer program for Independent Software Vendors (ISVs); and SuiteApp.com, a single-source online marketplace where customers can find applications to meet specific business process or industry-specific needs. For more information on SuiteCloud, please visit NetSuite.
About SLI Systems
SLI Systems is the leading developer of Software-as-a-Service learning-based search and navigation solutions for corporate Internet sites, content publishers, e-commerce destinations and consumer Internet portals that Searches, Learns and Improves the user experience. SLI Systems’ SaaS-based site search and user-generated SEO solutions empower businesses to enhance customer satisfaction while increasing sales, reducing costs and yielding valuable customer information. Unlike traditional search software, SLI Systems’ patented technology continuously “learns” from the behavior of visitors over time to deliver more relevant results. SLI Systems is a privately held company, with offices in Silicon Valley, London, and Christchurch, New Zealand. For more information, visit www.sli-systems.com, or see the company’s blog at blog.sli-systems.com.
