Alexa vs Search traffic
SLI SystemseCommerce, Site SearchComments are off for this post
Lots of people criticize the reliability of the Alexa toolbar - see the comments on Matt Cutts' blog or more recently from Om Malik. I would like to offer some qualified support for the Alexa toolbar - with some data to back it up. At SLI we run the site search for lots of sites [...]
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Was this link useful?
SLI SystemseCommerceComments are off for this post
Peter Da Vanzo spotted Google asking users if they found a link useful: Note: It was only shown after he clicked on the result and then returned to the search results page. This is similar to our free feedback tool that asks if the search results page was useful. The main difference is they're asking [...]
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The customer is in control
SLI SystemseCommerce, User ExperienceComments are off for this post

I came across this interesting research by Lauren Freedman of the e-tailing Group: The Customer is in Control (note: you do need to sign up to access this but it is free). This poll of 1300 consumers contains lots of useful information for retailers. The most relevant for us is that 83% of those polled […]

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Organizes-It
SLI SystemsPressComments are off for this post
It's been a couple of weeks since my last blog. I apologize to my regular readers, both of you. Last week we announced another customer - Organize-It. Our team has really enjoyed working with Nick. We love having them as a customer.
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