Retail Executive Brief: Customer Experience Trends for 2018

The pressure is on for retail businesses to deliver on big sales growth expectations. That’s in the face of slow consumer spending growth combined with the tectonic shift in traditional retail channels. You need to turn more shoppers into buyers. You can’t afford for your investment to bring more shoppers in the door or onto […]

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Harness the Power of Mobile for Higher Holiday Sales

Evidence from 2015 suggests that record-breaking numbers of holiday shoppers will make their 2016 purchases online. (Click here to Master 2015 Holiday Trends to Clinch 2016 Holiday Sales.) Trends show a steady shift from the majority of online purchases being made from a desktop to more purchases being made on mobile devices. While computers still […]

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SLI Buyer Engine – The Heart of a Powerful E-commerce Suite

I have a confession. For more than a decade, SLI has been far too modest about our e-commerce innovations. Perhaps our engineering team has garnered so many patents that they haven’t stopped to reflect. It hit me when we learned of the latest SLI patent related to our auto complete algorithm. We began applying for […]

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Hook “Spearfisher” Shoppers for E-commerce Success

At SLI, we’ve always known that shoppers who search are the most valuable. Why? Because these shoppers tell you what they want to buy which gives you a fantastic opportunity. According to the recent Forrester Research report “Must-Have eCommerce Features,” it’s critical that retailers support “spearfishers” – or shoppers who already have a specific product […]

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Win Parent Shoppers with a Baby-Friendly Site

What once was considered a niche market is now a booming billion-dollar industry. Savvy parents are ready to spend a pretty penny to give their bundles of joy the best start in life. Despite declining birth rates in many countries, the global baby care market is growing at a CAGR of 7% and is expected […]

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A Spending Miracle

Like a good little elf, I started Christmas shopping in October. But despite my weekly purchases all the way through Super Saturday and Sunday, retail sales were reportedly sluggish throughout the holiday season. People noticed that the malls weren’t quite as manic on Black Friday. Maybe because “Black Friday” deals stretched into early November or […]

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How Catalogs Can Succeed in an Omnichannel World

Right after Halloween, the catalogs started arriving as usual for the time of year – Frontgate, Lego, Learning Express, Uncommon Goods, Crate & Barrel, Tinyprints and many, many more. Each holiday shopping season, I find myself initially surprised at why retailers continue to send catalogs when more people are buying online instead. But then, as […]

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Aim for Holiday Merchandising Perfection

There’s a great deal of science behind online retail, especially this time of year. Holiday shopping projections and results are measured by every retail organization and publication from August through February. Smart retailers analyze these numbers to create merchandising strategies that maximize their conversions. At SLI Connect last month, Jim Davidson, Head of Research at […]

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After Mobilegeddon, Focus on Site Search for Mobile-Friendliness

Mobile commerce is exploding! The majority of traffic to e-commerce stores is coming from mobile devices (Shopify 2014) and mobile commerce is growing three times faster than overall e-commerce. In its “Spotlight on Modern Retail 2015,” NRF found that during the first three quarters of 2014, retailers reported their mobile sales grew a whopping 87 percent! Well aware […]

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