Retail Executive Brief: Customer Experience Trends for 2018

The pressure is on for retail businesses to deliver on big sales growth expectations. That’s in the face of slow consumer spending growth combined with the tectonic shift in traditional retail channels. You need to turn more shoppers into buyers. You can’t afford for your investment to bring more shoppers in the door or onto […]

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Harness the Power of Mobile for Higher Holiday Sales

Evidence from 2015 suggests that record-breaking numbers of holiday shoppers will make their 2016 purchases online. (Click here to Master 2015 Holiday Trends to Clinch 2016 Holiday Sales.) Trends show a steady shift from the majority of online purchases being made from a desktop to more purchases being made on mobile devices. While computers still […]

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E-commerce Search Queries Hit New High Thanksgiving Weekend

As 2014 holiday shopping statistics roll in, SLI Systems found some interesting trends among search query data for the 800+ e-commerce sites it serves. In addition to seeing a record-breaking Cyber Monday, we identified the weekend’s peak U.S. shopping times, discovered that 40% of weekend shopping was done from mobile devices, saw huge international growth […]

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SaaS Based Site Search Offers Reliability During Black Friday and Cyber Monday

Imagine getting your online storefront ready for holiday shoppers during the lucrative Black Friday and Cyber Monday shopping days and beyond, only to have the entire eCommerce experience shut down due to traffic surges or server problems. The last thing you want your eager buyers to encounter is an error message or a painfully slow […]

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Cyber Monday Revenues of $1.465 Billion Top Black Friday Sales

While we were impressed with Black Friday’s online sales, we were blown away by the revenues generated the following Monday. The biggest Cyber Monday on record saw exceptionally strong sales, with revenues topping $1.465 Billion – up 17 percent from last year and exceeding Black Friday sales. The weekend between the two big shopping days was […]

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‘Tis the Season for Online Pinboards and Mobile Holiday Shopping

This holiday season is looking good for online retailers, and interesting new trends are emerging in the eCommerce space for mobile and social media. Increasingly, shoppers are finding products and comparing them through social media and smartphones. As numbers from eMarketer suggest, smartphones are now being used by 61 percent of consumers to research products while […]

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Online Shopping Forecasts are Looking Merry and Bright

This holiday season, online retailers are expecting to see a much stronger surge in holiday sales – Forrester has predicted online revenues of $68.4 billion this holiday season, a 15 percent increase over last years’ holiday sales, and 3 percent higher than the overall annual online retail growth rate. With the effects of the economic recession finally starting to […]

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Surprise! Older Shoppers are More Likely to Purchase Online

A surprising fact was just reported: older consumers are most likely to make holidays purchases online this year. The study, conducted by Velaro, highlighted some interesting facts that online retailers should keep in mind this holiday season when running promotions and thinking about their target audiences. The study found that 20 percent of shoppers ages […]

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