I’m an avid online shopper. It’s convenient and simple, and best of all, I don’t have to deal with annoying store clerks. These are attributes that are absolutely necessary in my ideal shopping experience. Amazon.com is one of my shopping destinations of choice because of its wide selection of products. It’s like Walmart with a […]
Have you ever conducted a search on an e-commerce site, only to wish it could read your mind and deliver the exact items you’re looking for? OK, maybe expecting “psychic search” is a little much, but it’s certainly possible for your search to provide results that are in line with your customers’ needs. Here are […]
As consumers, it seems the more technology-savvy we become, the more impatient we also become. Once we catch a glimpse of what it’s like to have an amazing customer experience, we expect other sites to rapidly adopt the latest technology and best practices to meet the latest standard of excellence. This is certainly the case […]