High Performance Customer Experience Webinar: An Interview with Crate & Barrel

The pressure is on for you to deliver on big sales growth expectations. You can’t afford for your hard-earned traffic to bounce. That’s why optimizing your customer experience is more important than ever.

Heather Gassman, eCommerce Product Manager for Crate & Barrel, talks about how they have scored big results in this customer experience webinar.

You’ll learn:

  • What trends are driving change in customer experience design
  • How relevance impacts conversion rates
  • How artificial intelligence saves you from merchandising headaches
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