High Performance Customer Experience Webinar: An Interview with Crate & Barrel
The pressure is on for you to deliver on big sales growth expectations. You can’t afford for your hard-earned traffic to bounce. That’s why optimizing your customer experience is more important than ever.
Heather Gassman, eCommerce Product Manager for Crate & Barrel, talks about how they have scored big results in this customer experience webinar.
What trends are driving change in customer experience design
How relevance impacts conversion rates
How machine learning saves you from merchandising headaches