This article is part of our monthly “CSM of the Month” feature, in which an SLI Systems Customer Success Manager discusses a current client example. One of the more interesting projects I’ve been involved in recently is with Analysys Mason, a research and consulting firm who provide detailed articles to their global client base on […]
This is third in a series of success stories on eCommerce sites that are growing their business with advanced site search. Also in this series, read about Party Supplies Delivered and Vermont Teddy Bear, and see live presentations of these stories at the SLI Theater at IRCE June 3-6. Jam Paper & Envelope, a top […]
This is second in a series of success stories on eCommerce sites that are growing their business with advanced site search. See live presentations of these stories at the SLI Theater at IRCE June 3-6. Ever heard of a Bear-Gram®? How about a Pajama-Gram®? The same company that sends both types of cuddly gifts to […]
This is first in a series of success stories on eCommerce sites that are growing their business with advanced site search. See live presentations of these stories at the SLI Theater at IRCE June 4-6. Every eTailer knows this: You can’t get people to buy what they can’t find. In the online party supply world, […]
Changing to a new eCommerce platform is a huge investment, not only in dollars, but time spent integrating your site and training your team on the new features and functions. When you’ve just spent so much time and money upgrading to a new platform, it’s easy to see how adding site search would seem like […]
Guest Post by Sasha Butkovich of Ecommerce Outtakes There are plenty of potential errors to be made in ecommerce navigation, and you’ve probably seen them all at one point or another in your own online shopping experiences. But what are the biggest “Don’ts” when it comes to navigation? Here, we’re taking a look at the […]
If there is one key takeaway from the Internet Retailer Web Design and Usability Conference, it’s that eCommerce sites must be responsive to the increased sophistication of customers by offering better user journeys, more helpful features and creating safe, more satisfying experiences that meet or exceed customers’ expectations. Kevin Metz, VP of e-commerce for Caché […]
Does it really come as a surprise that eCommerce purchases on tablets is outpacing smartphones? No, probably not. Though they share the same mobility and ease of use as smartphones, tablets are a natural fit for online browsing with larger screens and better displays that mimic the catalog experience but add much richer functionality. Going […]
A surprising fact was just reported: older consumers are most likely to make holidays purchases online this year. The study, conducted by Velaro, highlighted some interesting facts that online retailers should keep in mind this holiday season when running promotions and thinking about their target audiences. The study found that 20 percent of shoppers ages […]
Traditionally, men have led in purchasing in the eCommerce space, buying digital media, computers and other consumer electronics. However, as more eCommerce sites have expanded their reach to apparel, beauty and items for the kids from clothes to toys and party supplies, the number of shopping transactions by women has outpaced men in most areas. […]