Yesterday we released an interview with Alan Lim from Purely Gadgets on the ecommerce podcast. Alan is one of our UK based customers and is our first non US guest on this podcast. Alan is from Singapore, has an office in London and one in Hong Kong (from where he sources a lot of their product directly from the manufacturers). Purely Gadgets sell through out the UK and Europe and are planning to expand further – this podcast has quite an international flavor to it.

Although Alan has many plans for expanding the business he talks about some of the tactics he’s had to employ to ensure his business thrives during the recession. 

Alan uses and recommends Web loyalty and Live Chat.