Last month the guys in our NZ office have participated in Movember. This is essentially an excuse to grow facial hair. What does this have to do with search? Almost nothing, except these mustachioed faces belong to men that live and breath search (at least while they're at work).
Lots of people criticize the reliability of the Alexa toolbar - see the comments on Matt Cutts' blog or more recently from Om Malik. I would like to offer some qualified support for the Alexa toolbar - with some data to back it up. At SLI we run the site search for lots of sites [...]
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Peter Da Vanzo spotted Google asking users if they found a link useful: Note: It was only shown after he clicked on the result and then returned to the search results page. This is similar to our free feedback tool that asks if the search results page was useful. The main difference is they're asking [...]
I came across this interesting research by Lauren Freedman of the e-tailing Group: The Customer is in Control (note: you do need to sign up to access this but it is free). This poll of 1300 consumers contains lots of useful information for retailers. The most relevant for us is that 83% of those polled […]
It's been a couple of weeks since my last blog. I apologize to my regular readers, both of you. Last week we announced another customer - Organize-It. Our team has really enjoyed working with Nick. We love having them as a customer.
Stephan Spencer sent this through to me. You've got to laugh - a search for "Internal Search" on Technorati returns a Search Error :). It is working now - but it is amazing how useless the results are.
I use the Google toolbar and I love it. The main thing I use it for is to easily search our intranet - using the feature that lets you add buttons to access any search you want. Today the toolbar upgraded itself - which is OK. But what I thought was very aggressive (and a [...]
This week we launched our Learning Navigation service. This is a natural extension to our Learning Search service. Learning Navigation makes it easier for your visitors to find what they're looking for while they're navigating your site because it brings the popular products to the top at all stages of the navigation. We've designed the [...]
This is a busy time of the year for us. We're busy because our customers are busy preparing for their busy time - the holidays. It's busy, busy busy. Last year we saw that on average, the number of site search queries in the holidays was over 2.5 times higher than it was in September. [...]