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…end-user browser with a list of possible IP addresses to execute the search request. The browser then picks the IP address from one of the data centers. If there is a failure at any one of the data centers or with a network connection, the problem IP

SoundStage Direct Connects Audiophiles to Hard-to-Find Vinyl LPs Using Site Search from SLI Systems


…convert than visitors who use the search box. The company will also soon use SLI Mobile to power the site search on its mobile commerce site and address the needs of its growing audience of mobile shoppers. As SoundStage Direct’s search experience has become more…

SLI Systems Serves 1.33 Billion E-commerce Search Queries in November, Up 46% on Prior Year


…teams understand the need to deliver the best search capability and deliver it without interruption. Our teams have developed a solution that addresses this need and accommodates growth without a hitch,” Ryan says. About SLI Systems SLI Systems (SLI.NZ) enables the…


Create refinements that make your site search more user-friendly, increase customer engagement


Refinements or facets, are one of the most important ways to address the myriad ways your online visitors can search your site. They allow visitors to narrow down search results based on certain product or content characteristics, so that searches can be completed in less…

The New Rules for Back to School


…love New York in the fall? It makes me wanna buy school supplies. I would send you a bouquet of newly sharpened pencils if I knew your name and address.” —You’ve Got Mail The time-honored tradition of buying new clothes, shoes, backpacks, pencils and notebooks in…

How To Keep Customers Engaged


…The Year of the Tablet”, what’s hot in online retail this year seems to be trends that began bubbling up over the past several months. We already discussed ways to address the social and table crazes. Other popular trends this year include personalization and…

eCommerce Podcasts

Grant Arnott from Power Retail - Podcast Transcript


…looking at adding things like a dedicated fulfillment day. What we try and do is work with our audience and work out what are the key pain points and address those by providing the best thought leaders in the world to provide education. In 2011, we also introduced…

Jeffrey Zwelling from Y Lighting - Podcast Transcript


…feeling? Jeffrey: [6:12] Well, there's a couple problems that all of the analytic packages - Omniture, Google Analytics, et cetera - don't seem to address. One is that there's a lot of transactions that are completed off-line, often through phone calls to customer…

Brian Walker from Forrester - Podcast Transcript


…that if you have problems or if you're unsure find out if you do through testing and through other means. You want to make sure that you're addressing those things. Those are probably your most cost effective, biggest bang for the buck changes. [17:29] Beyond that…



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