Training
Corporate Site
SLI Systems Reports Strong FY 2014 Revenue Growth; Demand Remains Robust
https://www.sli-systems.com/sli-systems-reports-strong-fy-2014-revenue-growth-demand-remains-robust…90%, largely in line with our IPO forecast of 91% and our historical retention rates. “We have taken steps to reinforce our recruitment and sales training capabilities. Our marketing team is now up to full strength and we are beginning to see the benefits of the…
Comparison
https://www.sli-systems.com/comparison…RAC, Learning Navigation and other SLI Systems products. The supervised engine runs against one of the largest training sets of online retail data in the world. The size of the training set is a key ML success variable, allowing SLI customers to realize the…
Suttons Seeds
https://www.sli-systems.com/case_studies/suttons-seeds…easy implementation of Learning Search™, resulted in rapid and easy setup process. Steve Newman, e-Commerce Manager at Suttons Seeds, says: “the training and support from SLI is exemplary and quick with no issues at all, which makes a good relationship easy to…
Blog
Make Search Make Sense
https://www.sli-systems.com/blog/make-search-make-sense.htmlOptimizing site search is hard—as is training staff, increasing conversion rates and maintaining retention. The good news is that with properly configured search support, we can gather and act on actual and trend information to better tailor the customer experience. We can…
Technical Ability Matters – Don’t Overlook Advanced Site Search
https://www.sli-systems.com/blog/technical-ability-matters-dont-overlook-advanced-site-search.htmlChanging to a new eCommerce platform is a huge investment, not only in dollars, but time spent integrating your site and training your team on the new features and functions. When you’ve just spent so much time and money upgrading to a new platform, it’s easy to see how…
When Site Search Answers the Call, Service Goes Up
https://www.sli-systems.com/blog/when-site-search-answers-the-call-service-goes-up.html…known eCommerce industry secret: More and more online retailers are using their site search solutions to improve the efficiencies of their call centers. Why spend thousands of dollars and hours to integrate, update, maintain, and train employees on additional call…
eCommerce Podcasts
Bliss Dake from Mighty Leaf Tea - Podcast Transcript
http://www.ecommercepodcast.com/podcast-transcript-bliss-dake-from-mighty-leaf-tea…venues as well. Shaun: [5:22] I have heard Kevin Rose talking about that on one of the podcasts he does. Bliss: [5:27] Yeah. I think he is getting trained as a tea sommelier or something along those lines. Shaun: [5:32] Yeah. That is great having high profile…
Aaron Magness from Zappos - Podcast Transcript
http://www.ecommercepodcast.com/podcast-transcript-aaron-magness-from-zappos…mindset for the culture and what we're trying to accomplish. [2:16] So my first four weeks, everyone's first four weeks they go into a training, and the training is set up for call center associates. So you learn company history, you learn about our core…
Jamin Arvig from WaterFilters.net - Podcast Transcript
http://www.ecommercepodcast.com/jamin-arvig-from-waterfilters-net-podcast-transcript…constant process to make it more educational. [7:23] Our customer service team is a very integral part of educating the customer. Our team is highly trained. We've got a certified water specialist. Someone can call in and be educated on water quality 101. They can…
